If your pet falls ill out of hours, telephone Garden Veterinary Group on 01249 653181, and you will be given the mobile number of the duty vet.


Garden Veterinary Group is the only vet in the area that offers a personal out-of-hours service, 24 hours a day, 365 days a year. When you contact the on-call vet, you will be dealing with a familiar face from our own practice.

Whether it’s 3am or Christmas lunchtime, Garden Veterinary Group will have staff on standby to deal with any animal emergencies, both over the phone and in person. Animal health is our priority and we treat all pets as though they were one of our own. Our out-of-hours care is staffed by Garden Veterinary Group’s regular vets, nurses and receptionists, providing convenience and reassurance in an emergency, and ensuring your pet receives the highest continuity of care.

Emergency? Call 01249 653181

Emergency care for small animals

In an emergency, small animals should be brought directly to Garden Veterinary Group, where our 24-hour team will give your pet all the care and attention it needs. There is an additional fee for out-of-hours services.

Emergency care for large animals

Equine or farm animals will be attended in situ by the duty vet. An out-of-hours surcharge will apply.


  • Emergency appointments are available to every Garden Vet Group client, 24/7
  • Telephone calls are always answered by a Garden Veterinary Group receptionist
  • The duty vet will be a Garden Veterinary Group vet with full access to your pet’s medical records
  • We do not use any deputising services, so your pet will be seen in a familiar and convenient surgery

Please be aware that seeing a vet out of hours will incur an additional charge. This is to cover the cost of 24-hour staff and operating our facilities outside the usual hours. When you ring Garden Veterinary Group in an emergency, charges will be communicated clearly before any treatment begins. For peace of mind, we recommend our clients consider taking out pet insurance to mitigate against any of the unexpected costs of emergency treatment.

Emergency? Call 01249 653181